Never Lose a Patient to aMissed Call
Your primary care practice handles 200+ calls daily. Patients who can't get through don't wait — they book elsewhere. NeuroMatic answers every call, 24/7.
Integrates with your EHR system:
Calls/Day Average
Routine Call Volume
Patient Access
Response Time
Experience Our AI Live
Call our primary care AI receptionist and test it yourself. Ask about appointments, refills, or lab results.
Your Front Desk Is Overwhelmed
Patients who can't get through don't leave voicemails — they book with another practice or head to urgent care.
High Call Volume
Your front desk handles 200+ calls daily while also checking in patients, verifying insurance, and managing the waiting room. Something has to give.
Endless Refill Requests
Prescription refill calls consume hours of staff time every day. Most could be handled automatically with the right system in place.
Lab Result Inquiries
Patients call repeatedly asking about lab results, tying up phone lines that should be available for new appointments and urgent matters.
Staff Burnout & Turnover
Front desk positions have the highest turnover in healthcare. The constant phone barrage makes the job unsustainable.
NeuroMatic Handles the Routine
Zero Missed Calls
Our AI answers every call instantly, 24/7. No more busy signals, hold times, or abandoned calls.
Bilingual Support
Seamlessly switch between English and Spanish to serve your entire patient population without extra staff.
Patient-Centered Care
Trained to handle patient concerns with empathy while gathering information and routing urgent matters appropriately.
Calculate Your Lost Revenue
See how much your primary care practice is losing to missed and abandoned calls
Monthly Revenue Lost
$4,500
Annual Revenue Lost
$54,000
NeuroMatic ROI
18x return
Intelligent Automation for Your Practice
NeuroMatic seamlessly integrates with your practice to handle calls like your best receptionist.
Status
Synced with EHR
Real-Time Scheduling
NeuroMatic connects directly to your EHR to check availability and book appointments instantly — no double-booking, no phone tag.
- Works with Epic, athenahealth, eClinicalWorks + more
- Books physicals, sick visits, follow-ups & wellness checks
- Custom rules for appointment types & providers
Automated Prescription Refills
Handle the constant stream of refill requests automatically. Patients request refills 24/7, and your team just reviews and approves.
Patient Verification
Confirms identity & DOB
Medication Details
Captures drug & dosage
Pharmacy Info
Routes to right location
Provider Notes
Includes patient messages
Intelligent Patient Triage
More than just answering calls — our AI understands urgency, asks the right questions, and routes appropriately based on symptoms.
- Recognizes symptoms requiring immediate attention
- Routes urgent cases to clinical staff instantly
- Schedules same-day appointments for acute needs
The Smart Financial Choice
See how NeuroMatic compares to traditional front desk staffing.
Traditional Staff
NeuroMatic AI
Primary Care FocusedWhat NeuroMatic Handles
Every call type your primary care practice receives
Built for Healthcare Compliance
Your patients' data security is our top priority. We exceed HIPAA requirements.
HIPAA-Compliant
Built from the ground up to meet and exceed all HIPAA security requirements.
256-bit Encryption
All patient data encrypted at rest and in transit using AES-256.
BAA Included
Business Associate Agreement signed with every client at no additional cost.
US-Based Data Centers
All data stored securely in SOC 2 certified US data centers.
Frequently Asked Questions
Common questions from primary care practices
How does it handle urgent medical concerns?
NeuroMatic is trained to recognize symptoms that require immediate attention — chest pain, difficulty breathing, severe allergic reactions, etc. It follows your custom protocol, whether that's transferring to a nurse line, directing to ER, or scheduling same-day appointments.
Does it integrate with our EHR system?
Yes! We integrate with Epic, athenahealth, eClinicalWorks, NextGen, Practice Fusion, and most major EHR systems. Appointments and refill requests flow directly into your existing workflow without any manual data entry.
Can it handle prescription refill requests?
Absolutely. NeuroMatic collects patient name, DOB, medication name, dosage, pharmacy information, and any notes for the provider — then routes the request directly to your refill workflow for approval.
What about patients calling about lab results?
The AI can inform patients whether results are back and, based on your protocols, either provide normal results or schedule a follow-up call with clinical staff for results that need discussion.
Does it sound robotic?
No. We use the latest advanced voice models that include natural pauses, intonation, and contextual understanding. Patients often can't tell the difference from a human receptionist. Try our demo line yourself.
Can we try it before committing?
Yes! We offer a free 30-day pilot with no credit card required. You can test it with real calls and see exactly how it performs for your practice before making any commitment.
Ready to Free Your Front Desk?
Join primary care practices that are reducing hold times, capturing more patients, and giving their staff room to breathe. Start your 30-day free pilot today.